Administration & Quality Management System Team Leader

As an administration

• Your duties and responsibilities will include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.

Responsibilities:

• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Generate reports
• Prepare and monitor invoices
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Write letters and emails on behalf of other office staff
• Book conference calls, rooms, taxis, couriers, hotels etc.
• Cover the reception desk
• Take accurate minutes of meetings
• Coordinate office procedures
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Answer telephone calls and pass them on
• Manage staff appointments
• Oversee and supervise the work of junior staff
• Maintain up-to-date employee holiday records
• Greet and assist visitors to the office
• Organize and schedule meetings and appointments
• Maintain contact lists
• Submit and reconcile expense reports
• Take dictation
• Research and creates presentations

As a QMS Team Leader

• Your duties include overseeing all aspects of quality management. The QMS's responsibilities include inspecting materials, processes, and products, ensuring compliance with new and existing quality standards and regulations, implementing quality management actions, and contributing to the development of firm policies and procedures. The Quality Coordinator provides quality support to projects from the planning phase to project completion.

Responsibilities:

• Ensuring compliance with current regulations.
• Monitoring and reporting on all activities, processes, and procedures.
• Developing internal auditing tools and conducting internal audits and reports.
• Determining data-driven solutions and implementing quality improvement plans.
• Performing regular inspections and reviews to ensure employees and external service providers adhere to quality and safety policies.
• Assisting with the development of firm policies, processes, and procedures.
• Providing departments with quality planning and support.
• Conducting or assisting with regulatory and quality training sessions.
• Preparing and maintaining quality management documentation.
• Ensuring compliance, monitoring, and reviewing the services provided by the external services providers.
• Ensuring that clients requirements and applicable statutory and regulatory requirements are determined, understood and met.
• Ensuring that the risks and opportunities that can affect conformity of services and the ability to enhance clients satisfaction are determined and addressed in risk template for overall risk and opportunities and process flow exhibits for process level risk and opportunities.
• Ensuring that promotion of the importance of meeting clients as well as regulatory and legal requirement is communicated across the firm. Focus of enhancing clients satisfaction is maintained.