Summary:

• An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as provide them with standardized and high-quality service in a timely manner

Responsibilities:

• Answer inbound calls and manage workflow between departments
• Answer clients' inquiries and help them use the company’s services
• Make outbound calls with clients to follow up on service delivery
• Overlook production processes and services provided by the company

Job Conditions:

• Working location: Maadi
• Working days: Monday to Friday, Saturdays and Sundays are fixed off days