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CRM Executive - Giza

RAYA Auto - 6th of October, Giza

CRM Executive - Giza

RAYA Auto - 6th of October, GizaPosted 2 months ago
112Applicants for1 open position
  • 45Viewed
  • 2In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Education Level:
Salary:
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Job Description

  • Record all customer data and all unit sold and unsold data Supports the Sales Team in supporting clients’ inquiries of services
  • Receive clients’ services complaints and direct the problem to the concerned departments.
  • Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions.
  • Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
  • Document complaints and create a client database after identifying the details of complaints.
  • Record and archive complaints electronically or Manually in a proper filling system 

Job Requirements

  • Bachelor degree in any related field
  • Minimum 1  year of experience 
  • Excellent Analytical skills
  • ERP implementation Experience is a plus
  • Proficiency with technology, especially computers, software applications, and phone systems.
  • English is a plus

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