Job Details
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Job Description
We are seeking Customer Service & Sales Agents with a strong Saudi accent to handle inbound and outbound calls, assist customers, and promote company services. You will be responsible for:
- Engaging with customers and handling inquiries.
- Providing professional support and problem-solving.
- Promoting and upselling company products/services when needed.
- Managing customer cases through CRM systems.
- Ensuring an excellent customer experience with every interaction.
- Participating in training sessions to enhance your skills.
Job Requirements
✅ Excellent communication skills with a professional Saudi accent (MUST).
✅ Proficiency in English (must be included in your CV).
✅ Strong computer skills (Excel, CRM, and related tools).
✅ Previous customer service or sales experience is a plus.
✅ Team-oriented, motivated, and eager to grow.
✅ Ability to work on-site in Cairo (full-time).
