Turkish Customer Service Agent
Maadi, Cairo
Turkish Customer Service Agent
Maadi, Cairoposted 3 days ago1 open position
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Job Details
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Job Description
- Provide outstanding customer service to Turkish-speaking clients through chat and email.
- Respond promptly and professionally to user inquiries, concerns, and issues, delivering accurate solutions.
- Troubleshoot technical problems and guide users to resolve issues effectively.
- Collaborate with the team to improve service quality and meet user needs.
- Collect user feedback and share insights to enhance product features and updates.
- Stay updated on product knowledge, company policies, and industry trends to provide informed support.
- Ensure user satisfaction by handling issues with empathy and professionalism.
Job Requirements
- 1-2 years of customer service experience, preferably in a Turkish company
- Bachelor's degree
- Fluent in Turkish and English
- Strong written and verbal communication skills
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