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IT Support Engineer

ICON Holding
Helwan, Cairo

IT Support Engineer

Helwan, CairoPosted 2 months ago
131Applicants for2 open positions
  • 20Viewed
  • 0In Consideration
  • 2Not Selected

Job Details

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Job Description

  • Implement and monitor security protocols to ensure compliance with company and industry standards
  • Troubleshoot hardware and software issues, providing timely solutions to minimize downtime
  • Install and update software and systems as needed to optimize performance
  • Perform routine maintenance and upgrades of computers, printers, and other IT equipment. Provide technical support and training to staff on IT systems and applications
  • Collaborate with IT team to plan and execute technology initiatives
  • Maintain inventory of IT equipment and manage relationships with vendors
  • Keep track of IT inventory, including hardware and software licenses

Job Requirements

  • Bachelor's degree in computer science, information technology, computer engineering, or a related field is required
  • 2+ years of experience as an IT Specialist or similar role preferably in a manufacturing site.
  • Extensive knowledge of operating systems, hardware and software.
  • Familiarity with network protocols, and basic understanding of cybersecurity.
  • Proficient in Microsoft Office 365 suite.
  • Strong problem-solving, communication, and relationship-building skills.
  • Excellent verbal and written skills in English.

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