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Job Description
- Recommend changes and enhancements to existing policies and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the government and the company.
- Overseeing internal operating controls, processes and practices.
- Planning and performing operational and financial audits
- Developing testing methodologies to evaluate the adequacy of controls
- Developing recommendations and reports based on audits and presenting these ideas to senior management
- Provide high quality audit and assurance service, including preparing and reviewing audit plans and work.
- Manages project financials, including budgets,timely billing and collection and variance recognition
- Addresses situation before they come crises and develops solutions to avoid recurrence,
- Providing additional help and guidance to clients on a consultancy basis.
- Participants in the development of ways to meet client needs, contributes to proposal delivery.
- Identifying ways to maximize the relationship with clients and deliver added value.
Job Requirements
- Strong background and experience with audit methodologies and techniques.
- Knowledge of current performance metrics.
- Knowledge of policies and procedures
- Strong planning and organizational skills
- Ability to tie and group goals and objectives to the strategic goals.
- Ability to tie group’s goals to LOB strategic objectives.
- Understanding the LOB’s mission
- Understanding of how Contact Center’s business impacts on client’s.
- At least 7 years of experience in Financial services or insurance sector.
- Professional Accounting Certificate is a must.
