Job Details
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Job Description
Key Responsibilities:
- Provide technical support to end-users for hardware and software issues.
- Assist in the installation, configuration, and maintenance of IT equipment, including servers, workstations, and networking devices.
- Monitor system performance and troubleshoot issues to ensure high availability and reliability.
- Implement security measures to protect sensitive data and maintain compliance with industry standards.
- Collaborate with team members on IT projects and initiatives.
- Document technical processes and maintain accurate records of IT assets and configurations.
- Stay updated on emerging technologies and industry trends.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 1 to 2 years of experience in IT support or a related role.
