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Job Description
- Direct the branch operations to produce the target revenues, control the expenses and enhance client experience.
- Ensure the branch operates smoothly and efficiently to deliver exceptional client experiences. Train & build a guest-focused team who works with passion, care & dedication.
- In addition to provide informal feedback on a regular basis and to assist in the annual performance evaluation process.
- Develop the standard operating procedures & safe practices & train the branch team members on their use to ensure safety of clients, best client experience & efficient use of the branch’s resources Supervise the maintenance, security & cleaning in terms of 100% functionality & elimination of risks for clients Manage resource planning to ensure optimal branch operation. Research market trends and competitor practices in the entertainment field.
- Assist in staff recruitment, supplier’s selection and customers’ targeting Create new ideas for the activities to make a better customer experience by bringing in the best market practices in the entertainment field through research & assessing competition landscape & work on integrating findings in the branch operations Manage the convenience store in terms of planning, inventory management & cash management to be a key source of revenue for the branch Overseeing the effective application of health and safety regulations and risk assessment to ensure a safe environment for park employees and the public
Job Requirements
- 3 - 5 Years of experience in entertainment field
- Excellent communication skills, verbal and written
- In depth knowledge of Entertainment Parks rules and regulations
- Honesty, integrity and commitment to confidentiality
- Excellent organizational skills Strong leadership & analytical skills
- Strong positive attitude & flexibility
- Excellent computer skills including spread sheets, word processing and email