Project Manager

The Opportunity

We are seeking a high energy, dynamic and experienced Project Manager who enjoys collaborating with all parts of the organization, while effectively utilizing project management methodologies to ensure that processes, workflows and day-to-day project work tasks are completed and documented. Upholding a high standard of quality and timely delivery, you find fulfillment in delivering value to stakeholders, problem solving, and exceeding expectations. You possess the ability to identify and define problems, prioritize work flow, hold the team accountable, meet deadlines, and remain flexible.

About Us

Diallog is a Toronto based telecommunications services provider founded in 1998 and offering one of the widest selections of business and residential telecommunications services available in Canada. As a premium partner of Canada’s Tier One providers such as Bell, Rogers, Telus, and Allstream, we leverage world class networks and combine them with our best-in-class billing technology and customer service solutions to deliver an exceptional telecom experience.

You Will Need To

• Manage multiple concurrent projects across the entire organization while ensuring coordination, implementation, execution, control, and completion of all assigned projects.
• Conduct detailed kickoff and ongoing reviews of assigned projects, including meeting with stakeholders and department heads to establish and oversee project scope, deliverables list, roles and responsibilities, cost estimates and delivery timelines.
• Establish strong working relationships with all departments and collaborate with each department head to identify and assign specific resources required to ensure efficient and timely completion of all projects.
• Oversee and manage project timelines, staff time commitment and quality assurance for assigned projects.
• Closely monitor project progress and provide weekly reporting, highlighting the status of each project, progress made on each project, challenges being encountered and action items required to continue moving projects forward.
• Hold team members accountable to agreed deliverables and timelines to ensure projects are progressing at a desired cadence and escalate to executive team as needed.
• Follow Project Management best practices as they relate to project kickoff, schedule management, scope management, quality control, project closure and lessons learned.
• Highlight and recommend improvements to existing processes and observed inefficiencies
• Multitask between managing technical projects, operational projects, finance projects and executive level projects.

Applicants will be required to take personality and competency tests in addition to interviews. Please apply if you are willing to go through our entire process, are confident in your abilities, and are truly excited about this tremendous career opportunity.