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Job Description
We are seeking a proactive and resourceful Executive Assistant to support the CEO in managing multiple businesses. The ideal candidate will be a master organizer, problem-solver, and team player who thrives in a dynamic environment. This role is critical to ensuring smooth operations, maintaining team efficiency, and minimizing unnecessary distractions for the CEO.
Key Responsibilities:
- Team Performance Management
- Monitor and track team performance and punctuality.
- Ensure timely submission of periodic work reports.
- Identify areas for improvement and propose solutions to enhance productivity.
- Office Management & Employee Morale
- Oversee office operations and ensure a positive, high-energy work environment.
- Plan and implement initiatives to maintain and improve employee morale.
- CEO Gatekeeping
Act as the primary point of contact for all matters requiring the CEO’s attention. - Filter and prioritize requests and communications, escalating only essential items to the CEO.
- Scheduling & Administrative Support
- Manage and optimize the CEO’s schedule, including meetings, appointments, and events.
- Draft professional correspondence, reports, and other documents as needed.
- Coordinate travel arrangements and logistics.
- General Problem Solving & Support
- Serve as a “jack of all trades” to address miscellaneous tasks and challenges as they arise.
- Maintain a pulse on business operations and pre-emptively address potential issues.
- Handle various ad-hoc tasks and requests as needed to support the CEO and ensure efficient business operations.
Job Requirements
- Proven experience as an Executive Assistant, Personal Assistant, or in a similar administrative role supporting senior management.
- Exceptional organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent communication skills, both written and verbal, with a professional and polished demeanour.
- Strong interpersonal skills and the ability to build rapport with individuals at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to handle confidential information with discretion and maintain a high level of professionalism.
- Proactive and resourceful approach to problem-solving, with a strong sense of initiative.
- Ability to work independently and as part of a team.
- A positive attitude, a sense of humour, and the ability to adapt to changing priorities.
- Experience with scheduling software and travel arrangements is a plus.
- Experience in tracking team performance or project management is a plus.
Personal Attributes:
- "Jack-of-all-trades" mentality: Comfortable handling a wide range of tasks and responsibilities.
- Proactive and Anticipatory: Able to anticipate the CEO's needs and take initiative.
- Positive and Engaging: Contributes to a positive and productive work environment.
- Discreet and Trustworthy: Maintains confidentiality and exercises good judgment.
- Calm Under Pressure: Able to handle stressful situations with composure and efficiency.