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Process Improvement Manager

ProfileTree - Cairo, Egypt

Process Improvement Manager

ProfileTree - Cairo, EgyptPosted 4 days ago
33Applicants for1 open position
  • 17Viewed
  • 5In Consideration
  • 12Not Selected

Job Details

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Job Description

  • Evaluate, design, execute, measure, monitor and control business processes, reflecting best practice and company values.
  • Ensure that business process outcomes are in line with our strategic goals.
  • Work collaboratively with key business stakeholders to build a continuous improvement environment and to help improve the management of all business processes.
  • Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
  • Develop company-wide documentation and standardisation for all policies, processes, and other required documentation, reflecting best practices and including process flow procedures and descriptions for each step.
  • Analyse internal and external audit results and process performance measurements to discover areas of improvement
  • Implement process improvement initiatives in coordination with process owners and activity managers as per business priorities, on a continual basis
  • Develop Key Performance indicators (KPIs), service level agreements and records for all processes based on best practices and seek approval as required to measure performance of operations
  • Assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy 
  • This job might suit people who are currently in one of the following roles - Process Improvement Manager, Process Manager, Business Process Manager, Project Manager, Programme Manager

Job Requirements

  • Bachelor's Degree 
  • Previous experience in an agency environment
  • Minimum 7 years experience in a Business/Process Improvement role
  • Ability to interface with people from diverse backgrounds
  • Experience of working with UK companies
  • Cultural adaptability
  • Strong strategic and analytical skills
  • Solutions based
  • Excellent interpersonal and communication skills
  • Excellent IT skills
  • Ability to solve problems and earn the trust of varied stakeholders
  • Fluent in English language

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