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Account Manager - Alexandria

Electa Studios
San Stefano, Alexandria

Account Manager - Alexandria

San Stefano, AlexandriaPosted 25 days ago
85Applicants for3 open positions
  • 0Viewed
  • 0In Consideration
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Job Details

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Job Description

Caduceus Lane is looking for a passionate Account Manager who will partner with and ensure the long-term success of our key partners.

You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities and Duties

Key Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your key accounts/customers.
  • Positively represent the company and influence discussions within relevant professional and trade organizations to shape company image and well-differentiated competitive profile.
  • Build and maintain strong, long-lasting customer relationships.
  • Develop a trusted advisory relationship with key customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Work with the company's national commercial team to identify initiatives that support the delivery of the portfolio segmentation and targeting plans.
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics.
  • Identify and grow opportunities within key accounts and collaborate with commercial and marketing teams to ensure growth attainment.
  • Assist with high severity requests or issue escalations as needed.
  • Represent the company in a professional, credible, and trustworthy manner at all times.
  • Implement relevant tactics to ensure that the company strategies and core business objectives are delivered.
  • Ensure quantitative and qualitative targets are met for the company portfolio in designated key accounts.
  • Attend regional, national & local business meetings, professional events, and scientific conferences
  • Prepare, conduct and report best practices, business updates, and account plans and understand the overall strategic and tactical requirements for the company.
  • Keep abreast of trends in commercial initiatives relevant to the healthcare and pharmaceutical industries and ensure opportunities are maximized were relevant to the company.
  • Maintain a regular supply of relevant market intelligence, technical knowledge, and professional information relating to the company portfolio to support the key customer groups, using both internal and external information sources.
  • Negotiate and implement commercial terms for key customer accounts.
  • Working with the commercial team on proposals/tenders and also monitoring and identifying trends in account management evolution and portfolio growth and competitive profile of the company.
  • Develop appropriate tactics to obtain a maximum commercial benefit for the company's service range.

Job Requirements

Candidate Background

  • Experienced Account Manager with a minimum of 2 years of experience in account management, sales, and marketing.
  • Ability to take an account management approach to manage the assigned account (s) business
  • Ability to plan and manage the demands of a broad portfolio of services
  • A proven track record in commercializing products or/and services.
  • Ideally a university graduate, with possible further sales/marketing qualifications.

Basic Qualification

  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Proven account management or other relevant experience
  • Ability to work in virtual teams and Matrix environment
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Team orientation and the ability to work closely with cross-functional partners.
  • A flexible "can do" attitude is needed to thrive in a fast-growing company.
  • Demonstrated the ability to confidently interact with external experts
  • Self-motivation, innovator, and drive to ensure success
  • Self-accountability persuasiveness and competitiveness
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent interpersonal, negotiation, and communication skills
  • Excellent public speaker, with outstanding presentation skills
  • Demonstrate professional and ethical behavior.
  • Demonstrate role model behavior in line with the company Leadership Attributes and Core Values.

Technical Qualities

  • Bachelor degree, a university graduate.
  • Fluency in the English language is a must
  • IT literate with strong analytical skills

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