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Client Relations Executive

MENASSAT
New Cairo, Cairo

Client Relations Executive

New Cairo, CairoPosted 23 days ago
44Applicants for2 open positions
  • 43Viewed
  • 2In Consideration
  • 34Not Selected

Job Details

Experience Needed:
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Job Description

  • Building positive relationships with customers.
  • Handling clients complains and solve problems.
  • Have a good communication and negotiations skills with customers 
  • Follow up with the client to achieving the highest customer satisfaction.
  • Understand customer needs and develop plans to address them 
  • Resolve customer complains quickly and effectively 
  • Follow up with customer to inform him by last updates.
  • Aim to preserve customers and renew their solid data base.
  • Gain solid knowledge of competitors.
  • Forward upselling and cross selling opportunities to the sales team
  • Maintain daily recordings, and log and document issues and resolutions in CRM system and executive management teams to review. 

Job Requirements

  • Bachelor`s degree in any discipline.
  • 1-3 years of relevant experience same industry. (real estate)
  • Proficient in Microsoft Office / CRM system.
  • Demonstrated ability to read, write, and speak English.
  • Comfortable multi-tasking and prioritizing tasks without guidance.
  • Excellent interpersonal skills.
  • Punctual with strong attendance history.

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