We are seeking a motivated and customer-oriented Customer Service Representative to join our team. In this role, you will assist customers with inquiries, provide product recommendations, and ensure a positive shopping experience both over the phone and online.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers in selecting the right products based on their needs and preferences.
Provide accurate product information, pricing, and availability.
Resolve customer issues and complaints effectively and efficiently.
Process orders, returns, and exchanges as needed.
Collaborate with team members to enhance the customer experience.