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Job Description
- Respond to inquiries and resolve issues from internal stakeholders and
customers related to accounting matters. - Responsible for day-end, month-end, and year-end close processes
- Collaborate with the development team to coordinate the resolution of
escalated problems, ensuring timely and effective problem-solving. - Collaborate with other teams like Treasury, Accountant, and Operation
to ensure smooth operations. - Assist in the planning and execution of core banking software upgrades.
- Facilitate user acceptance testing and provide training to end-users.
- Develop and maintain comprehensive documentation, training materials, and knowledge base articles to support end-user self-help and enable efficient troubleshooting.
- Analyze the bank's business processes, operations, and data to identify opportunities for improvement.
- Gather, document, and validate business requirements from stakeholders across different departments.
- Translate business requirements into functional and technical specifications for IT implementation.
- Collaborate with technical teams to ensure the designed solutions meet the defined requirements.
- Develop process flows, data models, and other documentation to support the implementation.
- Conduct feasibility studies, cost-benefit analyses, and risk assessments for proposed solutions.
- Monitor and measure the performance of implemented solutions against business objectives.
- Midnight shift for End of day and end of Month process.
Job Requirements
- Bachelor’s degree in accounting, Finance, or a related field
- 1-2 years of experience in a banking or financial services environment
- Strong knowledge of accounting principles, practices, and regulatory requirements
- Proficient in the use of core banking systems and accounting software
- Familiarity with database management systems (e.g. Oracle, SQL Server)
- Ability to analyze complex business requirements and translate them into technical designs.
- Familiarity with Agile software development methodologies
- Excellent problem-solving, analytical, and organizational skills
- Good written and verbal communication abilities
- Ability to work well in a team and cross-functional environment.