Corporate Travel Consultant

Job description

• Prepare travel proposals and contracts for the client.
• Handle holidays packages operation for groups including Reservation and operation.
• Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc) to confirm and follow up on outgoing travel services.
• Handles Group ticketing with airline companies & suppliers.
• Issues, cancel, change, refund group and individual tickets through Amadeus, airline companies or suppliers.
• Revise and coordinate supplier statements with both airlines, operators, and accounting.
• Revise and reconcile suppliers’ monthly statements and coordinate the payments and refunds with the accounting on a timely manner.
• Receive and handle customers complaints and communicate with concerned related parties to maintain customer satisfaction.
• Manage queues throughout the day for schedule changes, ticketing deadlines, and canceled itineraries and communicate it accordingly with the operators or the clients in a timely manner.
• Assist in the Design of fixed departure packages for group trips throughout the year.
• Support in the Design of the readymade packages for FIT and honeymoons.
• Contact new suppliers to get contracted hotels and tourism services to create best travel packages.
• Contact different suppliers (Hotels, sightseeing, airlines, local tour operator or similar) to confirm and follow up on all travel services.
• Assist in Development of the sales and marketing plans with the sales & marketing Team.
• Train new employees for destination training and quotation process.
• Travel with group trips abroad in order to handle the operation on the ground.
• Represent the company at industry events, conferences and trade shows when required.