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Reservation Agent

Neptune Tours
Cairo, Egypt
Posted 8 months ago
37Applicants for1 open position
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

We are seeking a professional and experienced Reservation Agent to join our team. The ideal candidate will have a strong background in reservations, excellent communication skills, and the ability to handle multiple tasks efficiently.

Responsibilities:

  • Handle phone calls and inquiries from customers.
  • Make and manage reservations for customers.
  • Provide information about services, pricing, availability, and booking details.
  • Handle changes or cancellations to reservations.
  • Communicate effectively with clients and team members.
  • Provide excellent customer service and support.
  • Maintain a professional appearance and demeanor.

Job Requirements

  • Minimum of 3 years of experience in a tourism company.
  • Good command of English, both written and spoken.
  • Ability to handle multiple tasks efficiently.
  • Good communication and interpersonal skills.
  • Professional appearance and good speaking skills.
  • Proven experience in managing reservations and booking systems.

Professional Skills:

  • Proficiency in using reservation systems and booking software.
  • Excellent problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational skills and attention to detail.

If you meet the above requirements and are looking for an exciting opportunity to grow with a dynamic company, we would love to hear from you!
 

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