Job Details
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Job Description
Main job duties and responsibilities:
- Selling and promoting the company products to the clients.
- Receive, Label, and examine products at the company showroom(s)
- Mainly Works with a Target, sell to existing and potential direct accounts to facilitate and add value to the selling process
- Handle all customer inquiries to ensure customer satisfaction. Monitor data quality and ensure the proper transaction.
- Follow up delivery with clients, delivery team, and warehouses to ensure prompt and accurate delivery
- Customer management strategies that will encourage customers and retain their loyalty.
- Implementation of high-quality CRM services Follow-up sales and daily CRM procedures.
- Provide reports on customer feedback/complaints reports to Sales Team Leader or Management.
- Ensure constant engagement & a strong relationship with customers.
- Ensure that all complaints are received and handled efficiently in a way that exceeds our customers’ expectations.
Job Requirements
Educational background and previous experience:
- Bachelor’s degree in commerce, or a related field
- 2 to 7 years’ experience in the furniture retail field/interior design is preferred
- Good command of English language
- Familiarity with Points of sale systems
- Good use of Microsoft office (Excel, Word, PowerPoint)
- Good use of email and the internet
- Presentable
- males and females are welcome to apply
