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Senior Telecom Support Engineer ...

Aura-tech Communication ... - Maadi, Cairo

Senior Telecom Support Engineer (VOIP & Contact Center)

Aura-tech Communication Systems and Information Technology - Maadi, CairoPosted 11 days ago
18Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 5Not Selected

Job Details

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Job Description

We are looking for a qualified candidate to join our technical team to deploy and maintain a wide range of Avaya and other voice communications and contact center products with the following skills and qualifications :

Key Responsibilities:-

  • Interact with the major telecom providers in the market.
  • Installation and maintenance of telecom products.
  • Implementation of contact centers solutions
  • Handle different kinds of support requests.
  • willing to handle a team and enhance the team performance
  • hands-on Avaya IP Office and Avaya communication manager  
  • flexible to work remotely and onsite according to the work load

Job Requirements

Education:-

  • Bachelor’s degree in Telecommunications or Computer science
  • VOIP and Networking background, CCNA certification is preferred.
  • ITI or NTI Diploma is a plus.
  • Self-motivated, positive, and a team player with strong interpersonal skills.
  • Ability to meet deadlines, prioritize, multi-task, and handle different customer needs and changes.
  • Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
  • Experience in Avaya Solutions or similar.
  • Strong skills with Microsoft Outlook and Office products.
  • Excellent command of English.

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JobsInstallation/Maintenance/RepairSenior Telecom Support Engineer (VOIP & ...