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Job Description
SoftTrend is urgently seeking Sales Associates for our Telemarketing department, focusing on Egypt, UAE, and KSA accounts. SoftTrend, a leading provider of Software Licensing, IT services, and cutting-edge solutions, has been empowering businesses with innovative technology since 2012. We offer comprehensive IT solutions, including software licensing, IT infrastructure services, and digital transformation.
Job tasks:
- Conduct outbound calls to engage potential customers, effectively promoting and selling our products or services.
- Collaborate closely with the sales and marketing team to contribute to the overall success of the company. - Demonstrate excellent communication skills, utilizing persuasion techniques and maintaining a customer-focused approach.
- Develop in-depth product and service knowledge to effectively address customer inquiries and concerns. - Qualify leads, manage customer relationships, and provide exceptional customer service.
- Maintain accurate records of customer interactions and relevant information.
- Provide feedback and follow-up to ensure customer satisfaction and adherence to scripts and guidelines.
- Identify opportunities for process improvement and contribute to sales strategies and campaigns.
Job Requirements
- Bachelor's degree (graduated or undergraduate, currently in the 4th year of university) in a relevant field such as Business, Marketing, or Communications.
- Proven track record of 0-2 years in achieving sales targets and driving revenue growth.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong negotiation skill with the ability to influence and close deals.
- Self-motivated and results-oriented, with a strong drive to succeed in a competitive sales environment. Nice-To-Have: * Fluent in both written and oral English. Job Type: Full-time Ability to commute/relocate: Maadi: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred)