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Guest Service Agent

Zewail City
6th of October, Giza

Guest Service Agent

6th of October, GizaPosted 1 month ago
29Applicants for1 open position
  • 24Viewed
  • 3In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
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Skills And Tools:

Job Description

  • Maintain and keep financial records for residents / students .
  • Maintain and keep all records for all special request at all times.
  • Attend all phone calls and provide all appropriate information to residents / students .
  • Check in residents / Students.
  • Knowledge on all emergency procedures.
  • Monitor and resolve all requests and provide all required information such as room rate and directions and assist all in the registration process.
  • Responsible for greeting visitors/guests/students of the admission’s center in a courteous and professional manner; determines their needs and either provides the appropriate information or directs them to the appropriate person or department.

Job Requirements

  • Work is shift-based (rotating Shifts including Night Shifts ).
  • English and Arabic Proficiency.
  • Patience and good listening skills
  • Good Organizational skills.
  • Excellent computer skills in a Microsoft Windows environment, with high-level skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Excellent communication and organizational skills.
  • Possess a high level of interpersonal skills and demonstrated ability to work independently and as part of a team.
  • Strong negotiation and problem-solving skills.
  • Able to work under pressure with a minimum level of supervision.
  • Able to maintain utmost confidentiality while exercising careful judgment in all department affairs
  • Experience working with students or Academic setting is preferred.

 

DEADLINE FOR APPLICATIONS:

Deadline for application: Saturday, 20 April 2024 (Midnight Cairo Time). Kindly note that applications shall be reviewed on a rolling basis.

Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted, Zewail City of Science, Technology & Innovation is an equal opportunity employer

We thank all individuals who have expressed interest in working at Zewail City of Science, Technology & Innovation 
 

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