Job description
Company Description

NYC is a retail company with over 25 branches across Egypt, dealing with diverse consumer categories from high-end brands to moderate-based brands. The brands under NYC include Maybelline, L'Oréal, Lancôme, and more. The company is known for its stable, secure, and customizable nature, maintaining franchise ethics since 2015.

Role Description

This is a full-time on-site role as a Retail Sales Specialist located in Alexandria. The Retail Sales Specialist will be responsible for day-to-day tasks such as interacting with customers, providing product knowledge, assisting with sales, and ensuring a high level of customer service.

Responsibilities

• Assist customers in selecting beauty products that meet their needs
• Achieve and exceed sales targets by providing personalized recommendations
• Build strong customer relationships to encourage repeat business
• Stay updated on beauty trends, product ingredients, and application techniques
• Manage returns and exchanges in line with company policies
• Educate customers on product usage, skincare regimens, and beauty tips
• Offer personalized beauty consultations and advice
• Work with team members and store management to meet sales objectives
• Participate in training sessions to improve sales and product knowledge
• Gather customer feedback and share insights with management to improve sales strategies
• Stay informed about competitor activities and industry trends.