Telesales Executive Job Description Template

• We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets. 
• The Telesales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. 
• You should also be able to liaise with the appropriate departments to resolve customer complaints.
• To be successful as a Telesales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Telesales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.