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Technical Support & Customer Ser...

Sigma for Imp & Exp & Op... - Heliopolis, Cairo

Technical Support & Customer Service Engineer - Heliopolis Branch

Sigma for Imp & Exp & Opera hearing Solutions - Heliopolis, CairoPosted 2 months ago
165Applicants for1 open position
  • 30Viewed
  • 17In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Job Duties:

  • Provide service and customer support during visits answering inquiries
  • Responsible for handling customer while testing a new hearing aid
  • Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid
  • Help customers to understand their Audiograms
  • Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
  • Obtain ear impressions for preparing ear molds and hearing aid shells.
  • Prepare the work order and invoice, ear molds and maintenance documents and reports.
  • Apply amendments and fine tunings and re-fitting for HA.
  • Any others tasks assigned by the direct manager

Job Requirements

  • Shift Basis.
  • Biomedical , Science, Electrical , or Communication Engineering
  • Very good English.
  • Team work.

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