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Training Operations Specialist

Speakup
Maadi, Cairo
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Training Operations Specialist

Maadi, CairoPosted 1 month ago
54Applicants for2 open positions
  • 43Viewed
  • 12In Consideration
  • 29Not Selected

Job Details

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Job Description

  • Input program scheduling details, logistics details and follow through on implementation.
  • Ensure instructors and clients are informed of all aspects of program and schedule pre-delivery
  • Resolve customer complaints.
  • Coordinate customer registration and scheduling
  • Confirm customer attendance and progress
  • Suggest and implement solutions when there is a service issue.
  • Compile reports on overall customer satisfaction.
  • Handle student and instructor logistics and assist in proper resource management

Job Requirements

  • Customer service experience is preferred.
  • Graduates only.
  • Good Communicator
  • Adaptive to change
  • Detail-oriented
  • Excellent follow-up skills
  • Excellent English is preferred
  • Proactive
  • MS Office (Word, Excel, PowerPoint) good Proficiency level is a must.

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