IS Technical Support
Obour City, CairoPosted 2 years ago- 51Viewed
- 2In Consideration
- 0Not Selected
Job Details
Skills And Tools:
Job Description
Job Description
Provide immediate first level support; Whether via phone or emails including to problem resolution for software.
Orientation for newcomers whether students or instructors
Documentation and handling the software issues and resolutions.
Properly escalate unresolved queries to the next level of support or external consultant.
Routine software procedures according to agreed plans.
Job Requirements
Job Requirements
Creative, Organized, and high ability to manage time.
BC. S in Computer Science or a related discipline
Familiar with applications and software
Excellent communication skills specially (Presentation - Good communicator)
Multitasking
Excellent user of MS office applications
Knowledge in (LMS, Google workspace)
Work under pressure
Basically, He works in the workplace and and ability to work online.
Excellent command of English both written and spoken is a must.
Good in writing and responding to emails.
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