Operations Specialist
Odiggo -
Maadi, CairoPosted 3 years ago254Applicants for2 open positions
- 196Viewed
- 11In Consideration
- 211Not Selected
Job Details
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Job Description
About the job
The Operations Specialist will be a part of the Operations team. Operations team core job is order process as logistics, vendor communication and activation. You will be mainly communicating with vendors/sellers and shipping companies to make sure the supply chain process and logistics process is done in a high level of standards.
Responsibilities:
- Coordinate all aspects of shipment transportation
- Ensure all shipments are delivered within the required time range
- Communicate with Shipping Companies hubs to determine delivery costs, delivery timeframes, and provide appropriate documentation of deliveries
- Communicate property shipment details to clients
- Establish and maintain relationships with shipping vendors; obtain and compare quotes of several vendors; compare quotes with cost of using in-house resources; determine safe and economical method for property movement.
- Review vendors’ invoices for accuracy and ensure alignment with quoted amounts; dispute invoiced amounts as necessary
- Report cost analysis file to manager at the end of every quarter/month.
- Create accurate commercial invoices for all international shipments.
- Provide daily Reporting to management
- Ensure logistics is stocked with packing boxes, real time temperature trackers and quilts on hand for consignment.
- Always Checking Stock Availability
- Manage delivery appointments with our Distribution Center
- Track and communicate product deliveries
- You'll provide daily reporting on performance and analysis of how to improve
- Duties may change; Team Members may be required to perform other duties as assigned
Job Requirements
Minimum Qualifications:
- 1+ year of experience in Customer Service / Operations / Logistics.
- Very good problem solving skills.
- Proven customer service skills.
- Proficient in Microsoft Office/Google Sheets, CRM systems.
Preferred Qualifications:
- Relevant experience in E-Commerce / Automotive is a plus
- Tech Start-up Experience
- Experience Using a DMS (Delivery Management System)
- Supply Chain Certificate or Diploma
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