Browse Jobs
LoginJoin NowEmployer?

Junior IT Field Support Specialist

Azadea Group - New Cairo, CairoPosted 1 month ago
166Applicants for2 open positions
  • 31Viewed
  • 0In Consideration
  • 2Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Job Description:

  • Inspect personal computer equipment.
  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises.
  • Install and configure specified software packages such as operating systems, business applications and other office tools.
  • Initiate systems and network troubleshooting and monitoring, and replace defective components as needed.
  • Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues .
  • Place support calls to network solution providers and other IT support companies as requested by the hierarchy.
  • Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files.
  • Team player in the pre-opening phase of new stores.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Record events and problems and their resolution in logs.
  • Direct unresolved issues to the next level of support personnel.

Job Requirements

  • Bachelor's Degree or Technical Degree in computer science.
  • Excellent English Skills.
  • Excellent knowledge about MS Office
  • Excellent Communication Skill
  • CCNA is a must

Featured Jobs

  • Customer Support Specialist - Heliopolis, Cairo1 day ago
    Logo
  • Mobile Maintenance Engineer (S... - Nasr City, Cairo6 days ago
    Logo

Similar Jobs

Search other opportunities
Loading interface...
JobsInstallation/Maintenance/RepairJunior IT Field Support Specialist