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Job Description
Are you looking to make an impact ? Can you be a strategic team player ?
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Data entry and quality control
- Ensure the timely delivery of service through effective follow-up mechanisms
- Solve problems and client inquiries when needed
- Moderate and assess social media accounts and performance
- Promote offers and deals with clients
Job Requirements
- Undergraduate Degree
- Very good command of English Language
- Hight attention to detail and accuracy
- Strong verbal communication skills.
- High problem solving skills
- Natural interest in dealing with and following up on customers
- MS Office computer skills
- Accuracy in handling all assigned tasks.
- Discipline, attendance and punctuality.
