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Customer Service Agent

El Handasia for Engineering and Contracting - Maadi, CairoPosted 1 month ago
105Applicants for1 open position
  • 61Viewed
  • 24In Consideration
  • 35Not Selected
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Job Details

Experience Needed:
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Job Description

Are you looking to make an impact ? Can you be a strategic team player ?

  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Data entry and quality control
  • Ensure the timely delivery of service through effective follow-up mechanisms
  • Solve problems and client inquiries when needed
  • Moderate and assess social media accounts and performance
  • Promote offers and deals with clients

Job Requirements

  • Undergraduate Degree
  • Very good command of English Language
  • Hight attention to detail and accuracy
  • Strong verbal communication skills.
  • High problem solving skills
  • Natural interest in dealing with and following up on customers
  • MS Office computer skills
  • Accuracy in handling all assigned tasks.
  • Discipline, attendance and punctuality.

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