English Customer Support Advisor
New Cairo, CairoPosted 2 years ago50Applicants for8 open positions
- 49Viewed
- 0In Consideration
- 6Not Selected
Job Details
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Job Description
- Respond to customer queries in a timely and accurate way, via phone.
- As a Technical Support Advisor, you are responsible for acting as a liaison between customers and client.
- You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where application
- Update our internal databases with information about technical issues and useful discussions with customers.
- Follow up with customers to ensure their technical issues are resolved.
Job Requirements
- Fluent English (written & spoken).
- Ability to communicate clearly and effectively in English.
- Can work night and overnight shifts.
- Graduates.
- Are a fresh graduate looking for a full-time job to start a career in a multinational company.
- Flexible with shift basis (9 hours rotational shifts 5 days a week and 2 days off).
- Graduates & undergraduates ( Gap year students) can apply.
