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Job Description
About VOIS:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc.
It's a global organisation that delivers innovative solutions and services in both the Telecom and the Tech industries. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients to drive growth and efficiency.
Job Description:
- Act as a front-line interface with customers of Vodafone UK Customers.
- Role involves responding to customers over the phone and resolving their inquiries.
- Maintaining the customer experience and providing the best image to the company.
Benefits:
- Morning shifts ONLY
- Transportation is provided all over Cairo & Giza
- Online Training
- Onsite Nesting then back to being fully remote.
- Uncapped KPIs
- Annual Profit Share
- Social and Medical insurance
Job Requirements
- Fluency in English is a must (B2-C1)
- Graduates ONLY.
- Egyptian Nationals only.
- Previous experience in Customer Support is a plus.
- Excellent communication skills.
- Excellent problem-solving skills.