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Job Description
- Resolving all issues coworkers have with their IT systems and software.
- Supporting the day-to-day operations of our computer network.
- Manage PC setup and deployment for new employees using standard hardware, images and software.
- Managing and troubleshooting any end-user equipment printers, Scanners.
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Manage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Manage and oversee departmental quotas
Job Requirements
- BS degree in Information Technology or equivalent
- Good communication ability, both written and verbal.
- Excellent IT, communication, leadership and management skills
- Ability to fill multiple roles simultaneously
