Skills And Tools:
- Manage day-to-day Operations.
- Implement business development strategies.
- Maintain a high level of Customer Service standards.
- Train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
- Ensure the facility is kept clean, safe and orderly.
- Communicate personally with customers to ensure customer satisfaction.
- Resolve customer complaints promptly and efficiently.
- Support sales promotion activities including promotional campaigns & micro-marketing events to Enhance profitability.
- Ensure operational excellence and integrity of the branch.
- Develop action plans to enhance operational controls and optimize customer service.
- Undertake administrative tasks.
- Deal with inquiries, complaints, and emergencies.
- Manage Petty Cash & Budget.
- Keep statistical and financial records.
- Provide Top Managements with Regular Reports.
- New Cairo, Nasr City or Heliopolis residents are preferred.
- Bachelor's degree or equivalent in Business.
- At Least 3 Years of Experience In Management.
- Solid experience in Business Management, Sales, Customer Service and Operations Management.
- Excellent Customer Service experience.
- Very Good command of English both written and spoken.
- Interpersonal, Organizational and Communication Skills.
- Creative thinking & problem solving skills.
- High level of conduct and professionalism.
- Experience in managing Staff.
- Experience in dealing with Customers.
- Physical Fitness is a MUST.
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