Account Manager
34ML -
Heliopolis, CairoJob Details
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Job Description
About the job
- Our team is rapidly growing and we are looking for a young, talented and motivated account manager to join our team, manage existing accounts as well as new accounts and setting strategies for handling these accounts.
- You will be responsible for gathering content for various kinds of projects.
- You will have the opportunity to build relations and trust with the company’s clients.
- You will be part of a team that acquires a thorough understanding of our customer needs and business nature
Responsibilities:
- Primary point of contact for 34ML customers and communicating their needs/demands to the ops/tech teams.
- Coordination with designers, developers and other team members to ensure consistent service and meeting deadlines on different projects.
- Familiarity with Software Development
- Managing accounts since projects' kickoff till after sales.
- Arrange, moderate and summarize clients meetings
- Receive, filter and arrange projects content
- Influence decision making and decision makers
- Assist in content creation and enhancement for clients.
- Research competitors and being aware of market trends.
- Participate in the development, presentation and sales of a value proposition
- Setting clear expectations and managing them according to written agreements
- Meeting clients at their premises all over Cairo
- Being proactive and innovative
- Acting as a main point of contact with the company clients
- Paying attention to details and reading behind the spoken words
- Translating clients’ needs into business needs
- Using different project management and online tools to handle accounts
Job Requirements
Skills:
- Experience: 0 – 3 years
- An ability to go out of the way to satisfy customers’ needs
- Must be honest, positive and adaptable
- Willingness to learn more about different industries and clients.
Bonus Points:
- Living in Heliopolis or nearby
- Relevant Experience
- Good Communication Skills
- Experience with Customer Care