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Job Description
- Answer and direct phone calls
- Greet and assist visitors to the office
- Maintain contact lists
- Provide general support to visitors
- Book conference calls, rooms, taxis, couriers, hotels etc.
- Cover the reception desk
- Reply to email, telephone or face to face inquiries
- Develop and update administrative systems to make them more efficient
- Resolve administrative problems
- Coordinate repairs to office equipment
- Order office supplies
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Produce and distribute correspondence memos, letters, faxes and forms
- Manage staff appointments
- Organize and schedule meetings and appointments
- Organize travel arrangements for the Managers and the rest of the staff
- Write letters and emails on behalf of other office staff
- Submit and reconcile expense reports
- Take dictation
- Research and creates presentations
- Generate reports
- Handle multiple projects
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Maintain computer and manual filing systems
- Handle sensitive information in a confidential manner
- Take accurate minutes of meetings
- Oversee and supervise the work of junior staff
Job Requirements
- Fluent English
- Proven admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office