Technical Support and Customer Service Engineer.
Mohandessin, GizaPosted 1 year ago190Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Provide service and customer support during visits answering inquiries.
- Responsible for handling customer while testing a new hearing aid.
- Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid.
- Help customers to understand their Audiograms.
- Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
- Obtain ear impressions for preparing ear molds and hearing aid shells.
- Prepare the work order and invoice, ear molds and maintenance documents and reports.
- Apply amendments and fine tunings and re-fitting for HA.
- Any others tasks assigned by the direct manager.
- Responsible for H. As stock in branch.
- Provide all needed reports & feed Back to assist direct manager & sales team.
- Assist and cover admin responsibilities if needed.
Job Requirements
- Biomedical, Science, Electrical, or Communication Engineering
- Very good English.
- Team work.
- Females only can apply
- Mohandseen area
- Communication Skills
