Job Details
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Job Description
We are looking to hire a junior IT Specialist who is passionate about IT and System Administration with the below job descriptions:
Key Accountabilities:
- Act as the first line of support, providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Assist in providing telephone, in-person and online support to employees in different company sites.
Duties:
- Resolving all issues coworkers have with their IT systems and software.
- Assist in the customization and adaptation of existing programs to meet users’ requirements.
- Follow the day-to-day operations related to own jobs in the IT Systems to ensure continuity of work improvement.
- Ensuring data storage is safe and secure.
- Connect users to networks and provides initial training in facilities and applications.
- Administer e-mail and anti-virus systems.
- Maintain inventory of all equipment, software, and software licenses.
- Install and configure wireless networking equipment
- Support the day-to-day operations of a computer network.
- Prioritizing and managing many open cases at one time, responding within agreed time limits to support tickets.
Job Requirements
Knowledge:
- A bachelor's degree in computer science, communications or computer engineering, or similar.
- From 0 to 1 year of experience in the same role.
- Good knowledge of CCNA, MCSA.
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
- Hands-on experience with computer networks, network administration, and installation.
- Hands-on experience with windows server and vSphere.
- Good command of the English Language
Skills:
- Good communication skills
- Intermediate analytical thinking
- Creative thinking skills
Ability/Attitude:
- Flexible.
- Cooperative.
- Self-Learner.
Work Condition:
- Work in a dedicated office. Five days a week. The working hours are 8 hours with a flexibility hour system.
- Work demands spending long hours sitting and using office equipment and computers.
