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MS365 Senior Engineer

B-Link Technologies
Cairo, Egypt

MS365 Senior Engineer

Cairo, EgyptPosted 1 month ago
42Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Support System Center Configuration Manager (SCCM) and Intune
    administration and engineering for highly complex environment, to include:
    collection and query creation and management; application and package creation
    and deployment; content distribution, management and troubleshooting, and
    custom report creation.
     
  •  Expert knowledge of SCCM and Intune to include device enrollment, policy
    management, application deployment, compliance enforcement, conditional
    access, and device compliance.
     
  •  Manage SCCM/Intune hybrid environment. Migration of endpoints from SCCM to
    Intune.
     
  •  Create, manage and maintain Intune policies and configuration based on
    customer requirements such as drive mapping, Windows configuration profiles,
    Data Loss Prevention(DLP) Policies, app protection policies, etc.
     
  •  Use SCCM and Intune software update groups to keep Windows workstations
    and servers patched to correct levels.
     
  •  Identify, analyze, and resolve system problems with both short-term workarounds
    and long-term solutions.
     
  •  Write PowerShell scripts to automate systems administration tasks.
     
  •  Respond to escalated service desk/team requests.
     
  •  Provide guidance and work leadership to less-experienced systems engineers.
     
  •  Communicate effectively (in oral and written form) with a variety of individuals;
    work well within small and large team environments.
     
  •  Serves as liaison with clients, participating in meetings to ensure client needs are
    met.
     
  •  Troubleshoot all kinds of incidents of Intune in a timely fashion.
     
  •  Create GPOs & administrative templates to deploy to the environment through
    Intune & SCCM
     
  •  Create Endpoint Security policies such as Attack Surface Reduction & Account
    Protection.
     
  • MS365 & Entra(Azure)
     
  •  Recognize, exemplify and adhere to ICON's values which centers around our
    commitment to People, Clients and Performance.
     
  •  Manage and administer the Microsoft 365 (M365) environment, including Exchange
    Online, SharePoint Online, OneDrive for Business, Teams, Teams Rooms, and other
    M365 applications.
     
  •  Manage and maintain M365 security policies and compliance requirements.
  •  Manage and maintain M365 backups and disaster recovery solutions.
  •  Monitor and maintain the performance of M365 systems, ensuring high availability and
    reliability.
     
  •  This position is required to be part of the 24*7*365 Team On-Call rotation.
     
  •  Perform analysis of IT processes to identify deficiencies impacting IT efficiency and
    effectiveness
     
  •  Collaborate with other IT Teams that manage ICON’s Active Directory (AD), Azure AD
    and identity management services among others
     
  •  Collaborate with other IT Teams that manage ICON’s network infrastructure
     
  •  Collaborate with other IT Teams that manage ICON’s hardware and software
    components
     
  •  Provide technical support for end-users, troubleshoot and resolve issues related to M365
    services.
     
  •  Create and maintain documentation related to M365 services, policies, procedures, and
    system configurations.
     
  •  Delivers high quality standards and strives for excellence; acts in a proactive, flexible and
    responsive manner to customer needs.
     
  •  Strong understanding of networking and security principles, including firewalls, VPNs,
    and network protocols.
     
  •  Participate in planning and implementation of IT projects related to M365 services.
     
  •  Keep up to date with new M365 features and capabilities and assess their potential
    impact on the organization.
     
  •  Create custom scripts for customization & features not directly available in Azure and
    Exchange Online admin center.
     
  •  Configure Exchange Hybrid configuration such as OU & features sync through Microsoft
    Entra AD Connect
     
  •  Create Enterprise Applications including SSO through SAML 2.0 and customized
    applications.
     
  •  Migrate on-prem storage solutions to Microsoft OneDrive through Migration Agent(s)
     
  •  Analyze problems through Windows Event logs and come up with respective solutions.
     
  •  Generate detailed customized reports through Microsoft Entra & Exchange Powershell
    modules.
     
  •  Review configurations and present suggestions to improve user quality of life experience
    with M365.
     
  •  Understand & identify problems with Microsoft hybrid AD joined devices.

Job Requirements

  • 3 to 5 years experience
  • Remote engineer, works remotely, with Iraq time zone (GMT+3) 8AM to 5PM
  • Very good English as the customer is 70 % English speaker

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