Settlement Account Manager
TPAY -
New Cairo, CairoPosted 7 years ago389Applicants for1 open position
- 19Viewed
- 0In Consideration
- 1Not Selected
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Job Description
We are looking for a Settlement Account Manager with excellent communication and account management skills to create long-term, trusting relationship with our customers across 17+ countries. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate operations are communicated, confirmed, and settled.
- Connect daily with Operators and Merchants to resolve issues and ensure timely settlement of payments.
- Understand and improve problem-solving capability for complex operations flow, accounting issues, and transactional discrepancies.
- Make sure the settlement & collections reports are delivered on time, meeting predefined deadlines.
- Overall financial account management responsibilities for both Operators and Merchants.
- Facilitate & streamline the work prerequisites from different internal & external entities.
- Monitor the Operators’ reporting and collection cycle.
- Be responsive and reachable & Interact daily with international partners.
- Sole communicator with the Operators for their reporting, settlement and collection cycles.
- Acts as the Merchant’s focal point regarding reports, settlements and collection - Financial Customer Care.
- Follow up with the different internal departments to finalize the Merchant’s payments cycle
- Following up and ensure timely payment cycles
- Provide reporting to senior leadership and produce insightful analyses of the business upon request for management.
- Grow with the team; develop a deeper understanding of complex transactions and work with our business partners to progress our capabilities.
Job Requirements
- Bachelor’s degree with a minimum of four years of professional experience
- Self-directed, energetic, intellectually curious
- Superior analytical and problem-solving skills
- Effective verbal and written communication skills
- Team player who is comfortable working in a dynamic, entrepreneurial environment
- Willingness to simultaneously work on multiple projects, serving multiple constituents
- Excellent knowledge in MS office; Excel and PowerPoint