Community Manager
Smouha, Alexandria
Community Manager
Smouha, Alexandriaposted 7 hours ago1 open position
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Job Details
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Job Description
- Monitor and moderate social media communities (Facebook, Instagram, TikTok).
- Engage with followers through comments, stories, and user-generated content.
- Escalate critical feedback, complaints, or crises to Marketing Executives.
- Build relationships with loyal customers and influencers.
- Organize online contests and engagement activities.
Job Requirements
Response time to comments & community posts.
- Engagement rate from community-driven content.
- Number of UGC leveraged monthly.
- Positive sentiment ratio.
- Crisis resolution time.
