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Automotive Spare Parts Specialis...

Kayan Egypt for Trading... - Katameya, Cairo

Automotive Spare Parts Specialist

Kayan Egypt for Trading & Investment - Katameya, CairoPosted 19 days ago
101Applicants for1 open position
  • 92Viewed
  • 20In Consideration
  • 0Not Selected

Job Details

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Job Description

1.Securing a speedy and appropriate supply of parts in order to provide effective support for the dealer and meet the expectations of customers.

2. Ensure that the image of the spare parts service contributes to the company branding as the best service provider.
3. Guide all the employees in the department to the way of thinking and action oriented to customer wishes

4. Create a purposeful organisation structure. It includes:

  • Planning and determining the optimum load of storage rooms
  • Planning and determining the optimum number of employees
  • Planning and determining the optimum equipment with all the required technical systems and work equipment

5. Actively carry out measures for achieving the planned turnover and for checking the results in the Parts Service and regularly inform his superiors.

6. Monitor and analyse the behavior of customers and competition in the spare parts and accessories market.

7. Monitor and analyse the major customer satisfaction values for the spare parts service from the CSS.

8. Monitor competitor offers in the various spare parts areas and with accessories.

9. Develop proposals for measures by the spare parts service in order to react quickly to developments in the behavior of customers and competitors.

10. Monthly monitor and analyse the results relevant to business in service.

11. Establish individuals and overall parts inventory levels and balance them for maximum turn over.

12. Monitor and adjust inventory to minimize obsolescence.

13. Supervise of the whole stock order procedure

14. Oversee purchasing of supplies and materials for the whole organization.

15. Monitor and analyse individual costs, personnel costs and direct operating cost.

16. Manage, instruct, inform and motivate subordinate employees, in order to support the objective of becoming the best service provider with enthusiastic, motivated and well qualified spare parts service employees.

17. Ensure optimum cooperation between dealer’s parts staff and between workshops and spare parts service employees.

18. Hold regular meetings as a basis of uniform quality slandered and implementation of agreed procedure.

19. Inform executive management about all opportunities for improvements, proposals and plans in the spare parts area.

Job Requirements

  • Education : B sc. Mechanical Engineering or equivalent
  • Experience: 3 to 5 years in service operation in a reputable dealership of which 3 years should be in a Managerial capacity.

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