- Experience Needed:
- 2 to 3 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
Negotiable, + Semi Annual Bonus and Medical Insurance
- Education Level:
- Bachelor's Degree at least
About the Job
- Responsibility for the whole recruitment process of freelance translators around the globe, including searching, interviewing, offering, contracting, etc…
Service Level Agreement with freelance translators (Vendors):
- Building a comprehensive global database of translators to meet continuous business needs
- Receiving and handling requests from Project Manager, Sales and marketing teams to recruit and place new vendors\translators into on-going projects
- Create & monitor efficient Service Level Agreement (SLA)
- Create valid performance metrics to manage profitability & effectiveness of vendors and monitor the adherence to contractual SLA.
- SLAs must be proactively managed relative to language requirements and overall quality.
- Comply with Company’s Quality Management System relating to Vendor Management.
Work closely with Project Managers to:
- Source suitable vendors at necessary margins with high quality levels.
- Evaluate project scope and make vendor recommendations accordingly.
Work closely with vendors to:
- Troubleshoot all vendor problems and present to management as required
- Provide support and guidance to solve all vendors’ problems and direct them as required
- Responsibility for outsourcing spending
- Responsibility for pricing plans, vendor rates & rate compilation.
- Responsibility for following up vendors payments with Finance department.
- Participate in strategic, profitable & sustainable vendor management plans & business relations.
- Monitor vendor performance on a daily, weekly & monthly basis and develop action plans where necessary
- Vendor KPI management and reporting
About this Company
Future Group was founded in 1994, it has grown into one of the world’s most trusted translation and localization expert houses. We have successfully established a worldwide reputation in meeting our clients’ requirements in the most beneficial and cost-effective way possible....
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