Assistant manager is responsible to create an employee schedule. If an employee is unable to work his scheduled shift, the assistant manager finds a replacement to make sure the restaurant is properly staffed.
If an employee forgets to clock in and out, the assistant manager can enter the employee's time clock punches manually to ensure that he is properly paid.
Opening and Closing
The assistant manager is responsible for opening and closing the restaurant when the general manager is off duty.
This includes physically locking and unlocking the doors and ensuring that alarm systems are activated or deactivated.
She is responsible for overseeing other employees to make sure that the restaurant is properly stocked and ready to receive customers at opening time.
After the restaurant closes, she oversees employees to make sure the restaurant is properly cleaned and ready for the next shift.
An assistant manager is required to take inventory of how many food items and restaurant supplies are in stock.
If food items and supplies are low, the assistant manager contacts vendors and distributors to order products.
When the order arrives, she verifies that the order was fulfilled correctly.
Customers and Employees
If a customer has an issue or complaint while the assistant manager is on duty, it is her job to handle it.
In many cases, she has the same weight of authority as the general manager when it comes to ensuring that guests have a pleasant dining experience.
Depending on the restaurant, the assistant manager may also help the general manager interview and hire employees.
If an employee habitually violates restaurant policy, she has the authority to discipline or terminate the employee.
Restaurant assistant managers are part of a team. You will be working with others to make a great dining experience