Browse Jobs
For Employers
Post a JobLog inGet Started

Call Center Agent

OPPO Egypt
Nasr City, Cairo
Posted 2 years ago
2,489Applicants for10 open positions
  • 965Viewed
  • 171In Consideration
  • 792Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Handle all incoming/outgoing calls of the call center.
  • Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .)
  • Communicate with other departments all relevant customer inquiries if applicable.
  • Provide proper information to customers with complete and comprehensive understanding of OPPO products and services.
  • Keep up-to-date with all the services and products provided by OPPO.
  • Escalate problems, report suspected fraud and provides relevant feedback to the right channels.

Job Requirements

  •  Bachler degree.
  •  Good English.
  • Proficiency in Microsoft Office and a typing speed of over 50 words per minute.
  • Patience, strong sense of service and responsibility.
  •  Resilience under work pressure and smooth adaption to customer schedule.
  • Experience in call center services (preferred).
  • Fresh graduate are welcomed.
  • Maximum age is 28.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCall Center Agent