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IT Technical Support engineer

El Mohandess Print House
10th of Ramadan City, Sharqia

IT Technical Support engineer

10th of Ramadan City, SharqiaPosted 28 days ago
155Applicants for1 open position
  • 37Viewed
  • 9In Consideration
  • 138Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Manage and Administrate Active directory, file server.
  • Create all users, and the relevant policy and privacy profiles.
  • Maintain the IT operation of all users ‘Antivirus, internet, other applications.
  • Implement and monitor all IT policies.
  • Support end-users with IT-related problems in a responsive and service oriented manner.
  • Setup and maintain IT-related equipment.
  • Manage network services and technology tools.
  • Ensure security through access controls, backups, firewalls and redundancy strategies.
  • participate in the design of information and operational support system.
  • Monitor and maintain the internet connection.
  • Train users with IT related equipment.
  • provide 2nd and 3rd level support.
  • Assist the IT Team with growing the technology infrastructure of the organization.
  • Responsible for the troubleshooting, installation, and implementation of systems (PCs, Laptops, Mobiles, Tablets, Surveillance cameras, Photocopiers and Printers).

Job Requirements

  • Bachelor's degree in Communications Engineering or computer science.
  • Proven work experience as an IT Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role.
  • Males only
  • Experience 2-5 years.
  • Preferable to be Familiar with Surveillance Cameras system (CCTV, IP Cam).
  • Good understanding of computer systems, mobile devices and other tech products.
  • Expert in help desk troubleshooting (MS Windows, Mac OS, MS Office, Printers and Photocopiers…)
  • Able to work under pressure and handle multi task.
  • CISCO/HP switches and firewalls appliances (e.g. sohpos, fortinet, watchgaurd…..etc).
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.
  • DNS servers and windows roles and services.
  • solid networking and security knowledge (network layers, TCP/IP), admin the managed.

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