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Customer support representative (both Hebrew and English languages)

ARCE
Cairo, Egypt
Posted 3 years ago
35Applicants for4 open positions
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

We always welcome new active people in our TEAM to provide and develop together a great customer experience for our clients. Now we are opening a new position of Customer Support Representative in the Hebrew language remotely

What is necessary to do:

Support users via incoming chats/calls/letters;
Identify an essence of a client’s request;
Analyze problems that arise and search for their solutions;
Communicate with other units of the company.

Job Requirements

And we are looking for:

Hard-skills:

Fluency in written and spoken Hebrew
Experience in customer support will be a plus;
Quick answer on a client’s request;
Good PC user.

Soft-skills:

Multitasking, flexibility;
Stress resistance and adaptability;
Ability to prioritize tasks;
Customer orientation and service.

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