
Customer support representative (both Hebrew and English languages)
ARCE -
Cairo, EgyptPosted 3 years ago35Applicants for4 open positions
- 20Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
We always welcome new active people in our TEAM to provide and develop together a great customer experience for our clients. Now we are opening a new position of Customer Support Representative in the Hebrew language remotely
What is necessary to do:
Support users via incoming chats/calls/letters;
Identify an essence of a client’s request;
Analyze problems that arise and search for their solutions;
Communicate with other units of the company.
Job Requirements
And we are looking for:
Hard-skills:
Fluency in written and spoken Hebrew
Experience in customer support will be a plus;
Quick answer on a client’s request;
Good PC user.
Soft-skills:
Multitasking, flexibility;
Stress resistance and adaptability;
Ability to prioritize tasks;
Customer orientation and service.