Sales Administrator - Order Processing

• Perform the first-line contact in the company whether in reception or incoming calls with professional communication skills with clients and transfer these contacts to the right person inside the company.
• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including official correspondence, memos, and presentations.
• To provide administrative services including diary management, booking meetings, planning events, organizing travel and preparing travel itineraries, correspondence.
• Commercial management of the transactional process of the new machines, spare parts and service interventions quotations and ordering, while using basic technical understanding to resolve customer request at its best.
• Creation of paper-based quotations, costing sheets and final orders including pricing, logistics, payment, delivery terms and their entry in the respective company tracking systems .
• Interaction with local Sales, Service and Management, co-ordination with scheduling and shipping departments of manufacturing facilities overseas
• Preparation of weekly order intake reports.
• Maintenance of Order Backlog and follow -up on missing orders and contracts
• Follow-up on quotations, orders and deliveries schedule.
• Maintain / update customer data base through communicating with companies and contact persons to complete all required information and update the data in CRM accordingly.
•  Co-ordination and support to the Sales promotional campaigns and customer mailing.
• Assist in the preparation of regularly scheduled reports.
• Maintain accurate hard and electronic filing system.
• Other duties may be assigned by the direct supervisor.

HR Tasks:

• Preparing a monthly report of employee’s attendance.
• Keep track of employees’ annual & sick leave entitlements.
• Coordinate with HR Generalist performing basic recruitment duties.