E-commerce Specialist - Magento 2

Attention: Applicants who fail to respond to the screening questions will not be considered. Please make sure to answer all screening questions to be eligible for consideration.
 

About Us:

We are a multi-seller marketplace (startup) that generates sales and has growth potential. We offer a wide range of products and services and are dedicated to providing our customers with a diverse and convenient online shopping experience. We are searching for a talented E-commerce Specialist to join our team and contribute to the growth and success of our marketplace.

Job Overview:

As an E-commerce Specialist, you will play a crucial role in optimizing the online marketplace, managing product listings, and implementing effective digital marketing strategies. You will be responsible for enhancing the customer shopping journey, increasing conversion rates, and ensuring the overall success of our e-commerce operations.

Responsibilities and Duties:

Product/ Seller Management:

1. Onboard and manage relationships with sellers, ensuring they adhere to marketplace guidelines and standards.

2. Support sellers with product listings, pricing strategies, and optimizing their online presence.

2. Create and maintain product listings, ensuring accuracy, completeness, and appealing product descriptions.

3. Monitor inventory levels and coordinate with relevant teams to ensure product availability.
 

Marketplace Optimization:

1. Continuously assess the performance of the marketplace, identify areas for improvement, and implement enhancements.

2. Collaborate with the technical team to enhance platform functionality and user experience for sellers and buyers.

3. Continuously analyze website performance, user behavior, and conversion rates to identify areas for improvement.

4. Implement SEO best practices to improve search engine rankings and drive organic traffic.

Digital Marketing and Promotion:

1. Develop and execute digital marketing campaigns and promotions to attract sellers and increase product visibility.

2. Monitor and optimize advertising budgets to attract a diverse range of sellers to the platform.

Customer Experience:

1. Focus on improving the overall customer experience on the marketplace, including user interface, navigation, and checkout process.

2. Address seller and buyer inquiries and resolve issues related to online transactions.
 

Analytics and Reporting:

1. Generate regular reports on marketplace performance metrics and provide insights to inform strategic decisions.

2. Utilize analytics tools to track the success of marketing campaigns and adjust strategies accordingly.

Collaboration:

1. Work closely with cross-functional teams, including marketing, sales, and IT, to align multi-seller marketplace initiatives with broader business objectives.

2. Collaborate with seller support teams to ensure a smooth and efficient marketplace operation.
 

Compensation:

We offer a competitive salary, performance-based bonuses, stock options (Not for all, but this may be provided to highly qualified individuals who add value with sincerity and dedication), and a comprehensive benefits package.

Benefits:

Our team also enjoys flexible working hours, opportunities for professional growth, and a dynamic work environment where you can play a key role in shaping the future.

Work Methodology (Remotely)/ Working Hours:

Our work methodology is currently remote and official, with 8-hour work days for six days a week starting at 8 a.m. and ending at 5 p.m. according to the Egypt time zone. We use the Hubstaff platform to perform and follow up on work, allowing you to adjust your working hours according to your work needs and personal preferences in coordination with your manager.

Soon, we will have our office in Cairo, which will be fully equipped, prepared, and commercially registered with the government. This will allow employees to receive health insurance, annual vacation, and social insurance benefits.

Reporting Structure:

He will report to the Marketplace Manager, providing strategic technical guidance to drive the company's success in the dynamic e-commerce landscape.