Senior Customer Care Representative

Raya Distribution - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2,000 to 3,000 EGP per month
1 open position
About the Job
  • Provides accurate, efficient and quality services that exceeds customers’ expectations
  • Adheres to escalation procedures of handling customer complaints at all times
  • Maintains a high degree of responsibility towards customer confidentiality
  • Handles warranty and out of warranty customers through informing them with their rights and duties
  • Performs other related duties
Job Requirements
  • University graduate
  • 2 - 4 years of experience in same field
  • V. good English

About this Company

Raya’s Trade Line of Business caters primarily to the consumer market through three main functions; distribution, retail and maintenance services for cellular phones and IT product under global brand names. Raya Trade sells directly to the retail market through its stores,... (More)

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